Exciting New Opportunity at LabTest Certification Inc. – IT & Support Specialist
Please visit our website to learn more about LabTest – labtestcert.com
Key Responsibilities
Key duties will include, but are not limited to:
- Deploys and maintains network systems and servers at Head office and all other remote office locations
- Onboarding and offboarding of all network application for staff
- Troubleshoots and resolves user issues
- Conduct the set up of any new supporting network
- Workstation set up and user orientation
- Computer hardware support
- Maintenance of mobile and Web APPs (iOS)
- Conduct and maintain the PHP programming
- Communicate with managers and staff to understand business needs, promote utilization of systems, and ensure proper usage of all applications
- Prepare documentation (policies, procedures, training materials) related to IT & Support
- Provide IT & Support reports, analysis and advices to Office Manager and President
Professional Qualifications Requirement:
Education:
Diploma or Degree in IT-related studies from accredited college or university, or equivalent
Experience:
Minimum of 3 years relevant experience (IT/Support/Network)
Skills:
Microsoft desktop and server operating systems
- Back-end Microsoft software, e.g. Skype-for-Business, Exchange, MS CRM, MS SQL, SharePoint, PHP programming
- Knowledge of Active Directory and networking
- Ability to work and complete tasks independently and in team setting
- Ability to interact professionally with all levels of staff
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work occasionally during non-operational hours (software maintenance, troubleshoot etc.)
Job Type: Full-time
Please submit Cover Letter, Resume and Salary Expectation to: hr@labtestcert.com