Privacy Policy
LC Privacy Policy
Effective Date: Wednesday, January 27, 2025
Last Updated: Friday, June 27, 2025
LabTest Certification Inc. (“LabTest”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. This policy complies with privacy laws in Canada (PIPEDA), the United States (including CCPA/CPRA), the European Union (GDPR), the United Kingdom (UK GDPR), and Japan (APPI)
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide
- Full name, job title, company name
- Email address, phone number, mailing address
- Billing and payment information
- Information submitted through contact forms, service requests, or job applications
b. Information Collected Automatically
- IP address, browser type, operating system
- Device information
- Cookies and tracking data (e.g., pages visited, time on site)
2. Legal Bases for Processing (GDPR / UK GDPR)
For users in the EU and UK, we process your data under one or more of the following legal bases:
- Your consent
- To perform a contract
- Compliance with a legal obligation
- Our legitimate interests, such as improving our services and protecting our website
3. How We Use Your Information
We use your personal information to:
- Provide and manage certification and testing services
- Respond to inquiries or customer support requests
- Maintain internal records and documentation
- Improve website functionality and user experience
- Comply with applicable legal and regulatory requirements
- Send important updates or service-related notifications
4. Sharing and Disclosure of Personal Information
We do not sell your personal information.
We may share your data with:
- Service providers (e.g., IT, analytics, CRM, hosting)
- Government agencies or regulatory authorities, when required
- Business partners or affiliates, for service delivery
- Legal authorities, when compelled by law or for legal protection
All third parties are contractually bound to protect your information and use it only for specified purposes.
5. International Data Transfers
Your data may be transferred to and processed in countries where we or our third-party providers operate, including Canada, the United States, the EU, the UK, Australia, New Zealand, Brazil and Japan.
We ensure that appropriate safeguards are in place for international data transfers, such as:
- Standard Contractual Clauses (SCCs) approved by the European Commission or UK ICO
- Adequacy decisions
- Binding corporate rules or equivalent safeguards (where applicable)
6. Your Privacy Rights
a. Canada (PIPEDA)
· Right to request correction or deletion of your data
- Right to withdraw consent at any time
b. United States (e.g., California – CCPA/CPRA)
If you are a California resident:
- Right to know what personal information we collect
- Right to request deletion of your data
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination
To exercise these rights, please contact us at: privacy@labtestcert.com
c. EU & UK (GDPR / UK GDPR)
· Right to request correction or deletion of your data
- Right to restrict or object to processing
- Right to data portability
- Right to lodge a complaint with a supervisory authority
d. Japan (APPI)
- Right to request disclosure, correction, or deletion of retained personal data
- Right to withdraw consent
- We take appropriate measures for secure data management in accordance with APPI
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic.
You can manage or disable cookies through your browser settings or through our cookie consent manager (where applicable).
8. Data Security
We implement physical, technical, and administrative safeguards to protect your personal information from loss, misuse, and unauthorized access or disclosure. However, no system can be guaranteed 100% secure.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before submitting any personal information.
11. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, technologies, or legal requirements. Changes will be posted on this page with a new “Effective Date.”
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
LabTest Certification Inc.
Email: privacy@labtestcert.com
Phone: 1-855-346-0444
Website: https://www.labtestcert.com